“Stop trying to be amazing and start being useful.”– Jay Baer
We believe responding to an email is more important than sending the initial email! Since your clients expect a response from you, it means they are interested in a conversation with you and have a high chance of becoming a customer.
So, seal the deal with a fantastic response. To reply to an email like a boss, use the following tips in addition to the ones mentioned above:
- Reply immediately: A successful business relies on consistent and timely communication. Don’t take too long to reply to your clients. While waiting for your response, they might be thinking about buying your goods and services. If you take too long to respond, you’re giving them a chance to change their mind!
- Consider your foreign client: Not every customer can be from the same time zone, and someone may be sleeping during your working hours! We recommend you keep your foreign customers in mind. Use the scheduling feature to send them a response when they expect it most.
- Be short and to the point: Be brief and to the point when replying to an email. Just try to satisfy them with the answer they truly want, not with many extraneous pieces of information. It will simply lengthen your email and give your recipient a negative impression.
- Expose no email addresses: Don’t include a large group of recipients in your “To” section when sending bulk emails. People are very concerned about their email addresses, so if you have to email a large group, include everyone in the bcc.